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Digital triage means real-time knowledge for all

  Triage is a universal classification of urgency. It is the process of determining the priority of patients’ treatments based on the severity of their condition. This rations patient treatment efficiently when resources are insufficient for all to be treated immediately; influencing the order and priority of emergency treatment. The...
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Openvet appreciates the easy interaction with clients in vet software

”The thing we like the most from Provet Cloud is the easy way to manage the communication with clients, appointments and reminders”, Doctor José Luis Blázquez Lumbreras, CEO of Openvet says. Openvet is a 24-hour Veterinary Clinic in Madrid, Spain. Its goal is to improve every day so they are...
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Provet Cloud is easy clinic software

Good support and easy clinic management software. These are the reasons why Rembacken Djurklinik (Rembacken Vet Clinic), in Uppsala, Sweden, changed to Provet Cloud. ”It is an easy system to use, easy system to install and easy to put data in. That was difficult with our last system. It saves...
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Good clinic software saves time and money

Paw Paws Vet Clinic uses Provet Cloud as a clinic management software because “it saves at least two days of salary a week”, MBA, Clinic Manager Ron Connell says. At PawPaws Vet Clinic, Cork, Ireland, the focus is on pets. Pets are their passion. They know how precious pets are...
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Digital triage at Blå Stjärnans Djursjukhus

Monday, June 10, was the Go live date for the Blue Star Animal Hospital (Blå Stjärnans Djursjukhus) project “The right competence in first step”. The project is about shortening the workflow in the emergency to ensure patient safety and secure the information feed. The animal hospital, with great help of...
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Provet Cloud invests in support

This spring, organizational change has taken place in Provet Cloud’s support, and now we invest in support more than ever. We are here for our customers! ”We get requests from customers who use Cloud in different ways to help with different issues. We guide, advise, and help”, Provet Cloud Support...
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Communication is key

In May, Provet Cloud had a historical event: Patient history improvements workshop. We invited Provet Cloud users to take part in the day, to give ideas and opinions about what kind of improvements should be made to make this module better for everyone. And so many came! ”Patient history is...
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Very successful Provet Cloud User Day in Edinburgh

The second Provet Cloud User Day was held on April 9 in Edinburgh. There were about 20 participants from England, Scotland, Sweden, Italy and Finland. ”It was great that we had participants from many countries and different-sized clinics and customer segments. The visit at the University of Edinburgh Veterinary Hospital...
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Knowledge means possibilities to offer advanced animal care

“Knowledge”, answers the chief veterinarian Inger Kjellander from Hälsinge Smådjursklinik, Sweden, when I ask what is important at a cost-effective clinic. “To involve all staff in the work and have a constant dialogue of the process.” When a person gets the possibility to do what she is interested in, knowledge...
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Petmeddata becomes the world’s most comprehensive pets’ health database

Petmeddata, electronic storage of pets’ health and clinical history, was launched in Finland in late 2018. Petmeddata makes it easier to treat animals holistically. “By using Petmeddata, the owner always has the pet’s medical records with them, even if they go to a new clinic. And the vet will be...
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Blå Stjärna Academy 2019 focused on job satisfaction

The Swedish animal hospital Blå Stjärnans Djursjukhus organizes the Nordic small veterinary conference, Blå Stjärna Academy, every year. This year, a one-day seminar focused on coping with work, learning at work, and developing one’s self. “I was particularly impressed when the lectures showed images taken from an electron microscope on...
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Pet care made easy for the owner and the animal

The idea of EasyVet in Espoo, Finland, is to be a first opinion clinic. “There are not many veterinary clinics in Finland with the same business idea. Usually, clinics do almost everything. We mainly deal with proactive health care and acute illnesses such as ear infections or eye infections,” says...
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A great staff is the heart of a clinic

“The mix of having staff with very high competence, the right mindset, and reasonable costs is a very difficult equation to fulfill”, says Tina Knutas, the owner of Barkaby Djurakut in Sweden, when I asked her what are the main things to being a cost-effective clinic. “I feel that Barkarby...
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A good start with a new cloud-based veterinary management system

”We chose Provet Cloud as the costs are on a par with our previous practice management system but with much more to offer. Our clients have been requesting text reminders for appointments for several years”, Sally Harrison, Practice Manager of Riverside Veterinary Centre, says. Some of the team, Sally Harrison...
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Variety of services with reasonable prices in Malmö

”The most important thing to be a cost-effective clinic is a good and fast working platform, so your co-workers do not need to put work effort on that”, says Morteza Asghary from CityVeterinären (The City Veterinary Clinic) in Malmö, Swerige. CityVeterinären is a privately-owned clinic in central Malmö. In the...
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A good resource management system is a necessary tool for an animal clinic

“A good IT structure is connected to everything in an animal clinic,” says Heikki Mäkimattila, CEO of Eläintohtori Kivuton, which a clinic in Joensuu, Finland. That’s why a good ERP system is a necessity; it is the backbone of activity. In addition to high-quality animal care, Mäkimattila lists the economy,...
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In Provet Cloud, customer feedback is easy to give and track

Veterinarian Piia Pekkola started operations in Finland last February. In the spring, she published a happy message on Facebook: 39 customers had submitted a response to the feedback questionnaire that came with the email receipt and all they were super-satisfied. Customer satisfaction 100%! “What else can you say other than...
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New technology facilitates the operation of the clinic

Tiina Toomet’s Pet Clinic in Tallinn is one of the oldest private animal clinics in Estonia. It was founded in 1991. The clinic boasts 5 examination rooms. There are internist, surgeon, ophthalmologist, neurologist and dermatologist services available, and also a physician specializing in heart and respiratory diseases. Tiina Toomet says...
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FECAVA2018 – the place to be in June 2018!

“The Estonian Small Animal Veterinary Association (ESAVA) is very honored to organize and host the 24th FECAVA EuroCongress in Tallinn 14.-16.06.2018. We are especially proud about the outstanding scientific program, which includes various topics, so hopefully, everybody can find something close to their heart”, says Ingrid Hang, FECAVA2018 Programme Co-ordinator and...
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A special clinic needs strong workmanship

  ”I started to take an interest in dermatology and allergy about 30 years ago – before becoming a vet – when I got a beautiful American cocker spaniel puppy, that rapidly became increasingly troubled by pruritus, chronic ear and skin disease”, Åhman tells. From personal experience, she learned how...
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High quality, gentle and loving care for pets

Enjoy the little things Creating a new clinic is a tough effort. There will be a lot of various tasks, issues to be solved and unexpected delays in a short time. Susiluoto recommends reserving enough time to set up a clinic. “It’s a good idea to track your own progress...
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Marana Vets is the first Provet Cloud user in Africa

Dr. Mari-Ann Da Silva and Dr. Anais Herbert are two wildlife veterinarians, both originally from Europe (Denmark and France). Wildlife is their passion and they have worked all over the world and most recently for about three years in Namibia. ”We were at a point when we wanted to start...
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Animal cage’s badge extracts the information directly from Provet

Press release. Published on 05.04.2018 Finnish Net Solutions Oy The developer of Provet systems, Finnish Net Solutions, is experimenting with new technologies innovatively and boldly. Now there is in the testing phase the use of electronic ink as a badge for animal clinic’s cages. E-ink is a common electronic paper...
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Overview of GDPR requirements

The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. The main principles of the current Personal Data Act remain in the Data Protection Regulation, but there are also some new obligations for the controller and rights for the data subject. We have gathered a few...
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Modern Management Software for Veterinary Business

“I think modern management solutions can benefit everyone from the single practice to a big hospital”, Jonna Gohil said at Milano Vet Expo. The Expo was advertised as a congress to benefit all manner of veterinary clinics with informational booths on a variety of services and products, as well as...
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StreetVet now operates outside of London

In October we mentioned in the Provet Cloud blog that we are one of the supporters of Street Vet. Street Vet helps homeless people and their dogs. Homelessness is a growing problem in the UK and an increasing number of homeless people have dogs. The bond between many homeless people...
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Provet Cloud was popular at NEVC 2018

NEVC (Nordic Equine Veterinary Conference) was held in February. While there, Provet Cloud’s  International Support Specialist and Project Coordinator Steffen Risnes was able to visit his hometown Bergen in Norway. ”It was great to visit there for this amazing congress in this lovely city!” Provet Cloud was a very popular...
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Milano Vet Expos is coming soon!

March 10-11, Provet Cloud will be at the Milano Vet Expo, held in beautiful Milan, Italy. The Expo is advertised as a congress to benefit all manner of veterinary clinics with informational booths on a variety of services and products, as well as a full schedule of different lectures and...
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Greetings from BSA Congress

Provet Cloud took part in the BSA Congress (Blå Stjärnans Akademin) in Gotenburg at the end of January. Provet Cloud was one of the more popular stands among others at the BSA Congress, even more so than the attendees themselves. “We met many of our existing clients. There were a...
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Lecture about Modern practice management solution for veterinary business in Milano Vet Expo

Welcome to listen Jonna Gohil’s lecture about modern practice management solution on Sunday March 11 at 11-11.40 a.m. in Milano Vet Expo! Entrance to the event and to the lecture is free. Online registration is open until March 4, 2018. After the deadline, only on site registration will be available....
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FNS is in tune with the requirements of the EU’s general data protection regulation

The European Union’s general data protection regulation (GDPR) will change the use of data throughout the EU. The regulation increases the rights of the individual to manage their own personal data and harmonizes legislation in the EU. The regulation was already in force in 2016. Currently, there’s a transition period...
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Internet of Things arrives to animal health care

Press release. Published on 8.1.2018 Finnish Net Solutions Oy Devices connected to Internet are now part of our everyday life, as well as in small animal clinics. Provet Weight Check Point, developed by Finnish Net Solutions, has been eagerly adapted by clinics. Internet of Things (IoT) means the expansion of...
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A successful company is renewing all the time

“The company is successful when you find the right people to do things”, says Janne Huttunen, CEO of Finnish Net Solutions (FNS), the company behind Provet Cloud. He is one of the founders of FNS and has seen the company grow from an employer of one person to a workplace...
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A mobile veterinary clinic means less stress for everyone

Katerina Clarke makes the veterinary profession more personal, makes it more James Herriot-ish once more. She has a mobile veterinary clinic called Point of Care located in the Isle of Man. “The best tip to vets is to try to find a balance between work and life outside of the...
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Teaching programmers about veterinary clinics

Provet Cloud invited Swedish veterinarian and consultant Jonna Gohil from Yoma Consulting AB to illustrate to the Provet Cloud programmers and customer service representatives about the everyday life at a veterinary clinic; about how the software really is used in a clinic. How does a nurse work when a customer...
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Provet Cloud automatically notifies the authorities about anonymous sales

Press release. Published on 20.11.2017 Finnish Net Solutions Oy The Swedish legislation requires that information on all sales are provided to the tax authorities. The goal is to reduce the gray economy as you cannot print more than one receipt for the same purchase. Provet Cloud fully meets the requirements...
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The combination of scales and microchip reader improves efficiency

The animal clinic EHYT is located in Halikko. It is one of the two clinics in Finland where a combination of microchip reader and scales has been tested. “The weight of the dog is one of the things that are asked already when checking in. Now a customer can put...
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Provet Weight Check Point saves animal clinics’ time

Press release. Published on 6.11.2017 Finnish Net Solutions Oy In every animal clinic and veterinary station the weight of a dog or a cat is entered into clinic software several times a day. Logging the weight and checking the microchip manually takes time, and at the same time there is...
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Help to the homeless people and their dogs

Homelessness is a growing problem in the UK and an increasing number of homeless people have dogs.  The bond between many homeless people and their dogs is profound and the health and wellbeing of their canine companions is often a major priority for their owners. Homeless dogs can also have...
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Provet Cloud’s e-prescription has Swedish authority approval

Press release. Published on 25.10.2017 Finnish Net Solutions Oy Provet Cloud’s e-prescription has Swedish authority approval The e-Hälsomyndigheten in Sweden accepts Provet Cloud’s e-prescription as the first one developed by a foreign service provider. E-Hälsomyndigheten (eHm) is a Swedish government agency responsible for registers and IT functions. Sweden is reportedly...
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A significant part of Estonian animal clinics use Provet Cloud

Press release. Published on 10.10.2017 Finnish Net Solutions Oy   Provet Cloud has rapidly increased its market share at Estonian animal clinics. The first Provet Cloud system was introduced in Estonia in 2015 at the Eesti Maaülikool, EMÜ, Tartu (The Veterinary Clinic of the Estonian University of Life Sciences). After...
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When you start a new clinic, always double check everything

”As far as for advice for others: The first thing to say is making your own clinic is easier than you think. And the second would be: making your own clinic is harder than you think”, veterinarian Kai Laars from Tallinna Loomakliinik (Tallinn Small Animal Clinic) in Estonia says. Problems...
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The VetNeuro 2017 focuses on geriatric neurology in Helsinki 21.-23.9.2017

The 30th ESVN-ECVN Annual Symposium is going on in Helsinki. This year it concentrates on the different aspects of geriatric neurology. ”The congress is dedicated to animal aging, so we expect to highlight this topic with our meeting. Invited speakers will talk about this topic”, Sigitas Cizinauskas, the Chairman of...
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Online booking means that you are ready for the future

Veterinarian Gábor Domán from Hungary says that online booking is one of the features in a veterinary management system he would always recommend for a clinic who wants to be the best. ”I use it because the upcoming generations, who will be our consumers mainly in the future, are living...
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Physio for animals is a growing market

“I don’t know if physio for animals is more common in Sweden than in other countries in Europe, but it is a growing market for sure”, says Lena Weber from Halmstad Hundrehab in Sweden. “Hundrehab” means ”Dogs Rehabilitation”. Weber gets her clients via referrals from different animal vet clinics and...
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The customer decides on the animal

The veterinarian has their view on how to take care of an animal, but ultimately – if it’s not about animal welfare issues – it’s the owner who has the final decision on the care of their pet. “For a veterinarian, the patient plays the leading role. However, often it...
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Keep everything electronic

The effectiveness in a veterinary clinic means that you will use a powerful veterinary practice management tool that help to make your customers happy and develop your business. Janne Orro, owner and veterinarian from Janne Orro Loomakliinik Tartu, Estonia, says that people hate to be in situation when they feel...
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Tolnagro Ltd becomes the official distributor of Provet Cloud veterinary practice management solution in Hungary

         As from May 2017, Tolnagro Ltd. becomes the distributor of Provet Cloud veterinary practice management system in Hungary. Provet Cloud is the leading solution for progressive veterinary practice management in the Europe. With the Provet Cloud Hungarian veterinary practitioners get a unique opportunity to enhance their business, quality of...
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Open Positions: International Support Specialists

We’re looking for two International Support Specialists to join our team to provide support for the users of the Provet Cloud. Read more and apply for the position here.
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The challenges and opportunities Brexit presents to the veterinary workforce of the UK

On Thursday the 23rd of June 2016 the British public were asked if the UK should leave the European Union (EU). Following a highly publicised campaign containing unsubstantiated claims from both “brexiters” and “remainers” 51.9% of voters voted to leave the EU. The UK government consequently initiated the official EU...
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