Pricing

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Free

 

Price per month

  • Up to 50 consultations*
  • Calendar
  • Patient Registration
  • Consultation
  • Discharge and Invoicing
  • Online appointment booking

Standard

Price per month

  • Up to 200 consultations*
  • 200 SMS messages per month
  • Features included in Free subscription  +
  • Inventory management

Pro

Price per month

  • Up to 1000 consultations**
  • 500 SMS messages per month
  • Features included in Standard subscription +
  • Fully automated reminders
  • Tasks

Premium

Price per month:

  • Unlimited consultations
  • 1000 SMS messages per month
  • Features included in Pro subscription +
  • Hospital patient functions
  • Named support specialist
  • Ability to order customized reports

Feature comparison

Free Standard Pro Premium
Price per month / location
0€
69€
150€
490€
Max number of consultations* per month
50
200
1000
Unlimited
Number of users / location
Unlimited
Unlimited
Unlimited
Unlimited
Appointment scheduling

Appointment scheduling is inbuilt part of each Provet Cloud account. You are able to manage appointments, personnel trainings or view online bookings etc. on the shared calendar.

Online appointment booking

Online booking offers the clients of the veterinary practice to book appointment anytime from anywhere even when the practice is closed. The booking is shown in the appointment calendar. You are able to manage the hours and procedures available for online booking.

Automated email/sms appointment reminders

Each appointment booking is confirmed with an email/sms message and after consultation the client receives home care instructions to his/her e-mail without a need to open a separate solution for the purpose. 

Included SMS messages per month
200
500
1000

Each subscription level have a number of SMS's included in the subscription fee. Additional SMS's may be easily purchased online in Provet Cloud.

Attachment files total storage limit
1 Gb
1 Tb
2 Tb
10 Tb
Client feedback inbuilt in the end of consultation communication

It is possible to send client feedback query attached to the end of consultation e-mail. Send the homecare instructions and other documentation accompanied with the easy to use feedback form. Client may give feedback by clicking the faces and you get valuable information about how your client feels about your service.

Financial, medicine & feedback reports

In the reports section of Provet Cloud you are able to create various reports with different filtering options of financial performance and efficiency figures, stock usage and status or reports of consultation details such as use of medicine, diagnosis or for example reports of treated species. You can also view the reports from the client feedback. All reports may be exported to pdf and excel for further use. 

Staff shift planning (rotas)

Work shifts may be planned for the staff and the work shifts are visible in the calendar for effective and accurate appointment booking.

Free online & email support

You may contact us using on-line chat built in the system & also send email to our support.

Online knowledge base

There is online support base at support.provet.info where you can find FAQ and written quidance of the key features of Provet Cloud. 

API to connect to 3rd party applications

REST API to enable integrations with for example external book keeping solutions.

Inventory management

Manage the sales articles and stock or create orders to suppliers directly from Provet Cloud. Available in selected subscription levels.

Free telephone support
Laboratory integrations

Provet Cloud enables integrations to DICOM compatible digital imaging equipment and with the global laboratory equipment manufactures equipment such as IDEXX and VetScil equipment. 

Insurance claims
Fully automated reminders

It is possible to create triggers such as adding a medicine or procedure on a consultation, which will create a pre-set reminder to be sent automatically to the client. The setting of time and reminder text may vary by the triggers - for example you may want to trigger a vaccine reminder to be sent in after 365 days for example, when a certain vaccine medicine is added to the consultation. 

Tasks

You are able to assign tasks to the other vets and nurses in the practice. Following up the status is easy. You will receive also an email notification about the expiring task. Available in selected subscription levels.

Automated medicine label printing

You are able to connect a label printer to Provet Cloud and print labels with the client, patient and medicine details with ease directly from the data. Label printing integration is available for selected Provet Cloud subscription levels.  

Ability to order customized reports
Named support specialist
Dicom Modality worklist for diagnostic imaging

Dicom Modality worklist allows your digital diagnostic imaging devices (such as x-ray, ultrasound, CT, MRI) to request work list from the Provet Cloud. Setup of this feature requires, that your diagnostic imaging devices support modality worklist. Setup of this feature requires remote/local consultancy from Provet Cloud support.

Treatment plan & extended hospital functions

Treatment plan functionality allows planning of the future treatment of the hospitalised patients.  You may for example plan treatments for the next week beforehand, and in the treatment plan section the treatments are easily available to be marked as performend when the treatments has been performed. Also extended clinical notes + note templates are available with the hospital functions.

Forms & certificate

Forms & certificates function allows you to create printable forms with the auto fill fields for the details from the client & patient details and consultation information.

*) Max number of consultations per month

Additional services

SMS Bundles

Number of included SMS's1005001 00010 000100 000
Price20 €60 €100 €750 €6000 €

File storage

If you exceed the (quite generous) file storage limit allowed on you monthly plan, you may purchase additional space for 35€/month/terabyte. With normal storage usage our limits are never exceeded. We will inform you, if you are approaching the storage limit.

Provet Cloud PACS - An image archiving service for digital imaging

The PACS module is an add-on module for Provet Cloud. The PACS (Picture Archiving and Communication System) module enables imaging devices (e.g. CR, MRI, US) from your clinic to send all the images automatically to our Cloud PACS, allowing you to view images online directly from Provet Cloud with a standard web browser.

Pricing of the PACS module starts from 100€/month/location. Set-up fee depends on your imaging equipment configuration. Please contact us for details, as this is a special service.

Plan Terms

What is a consultation? *

A Consultation is an interaction between a veterinarian and a client, which involves one or more animals. Usually it is when a client visits the clinic for a vaccination or any other procedure. A consultation usually ends with an invoice. Provet Cloud counts how many consultations you have started in a month and includes the figure in your account statistics.

Can I have multiple departments or different physical sites?

Yes, you can. Each department is billed with its own monthly fee. Each department can also have different plans, if needed.

What happens when I exceed my monthly number of consultations?

Don't worry; we won't block your account immediately. Provet Cloud will inform you, that you have exceeded the number of monthly consultations included in your plan, and suggest an update. You'll have some time to do that while the system is still functioning normally. If you choose not to upgrade, Provet will stop accepting new consultations, but you may always browse entered data and export everything.

Can I really have unlimited users and devices?

Yes, you can. We do not limit the usage of Provet Cloud based on number of users or devices. To record who has entered or edited any data in the system, we recommend, that every user should always use the system with their own personal user accounts. You are free to create user name and password for all of your staff members.  You may also use Provet Cloud with your computers at work and home as well with your iPad and other mobile devices. We believe, that veterinary practice software should be easily accessible without limiting the number of devices to use with it.

Pricing FAQs

How do I pay for my Provet Cloud?

You can purchase a paid plan using a credit card. We accept Visa and MasterCard cards. 

Do you ask for my credit card number now?

No. You can start using Provet Cloud immeadiately with a free plan, and if you like Provet Cloud, you may then upgrade any time to paid plans. Then we will ask for your credit card details.

What if I decide to cancel?

If you no longer wish to use Provet Cloud, you may cancel your subscription at any time. You will receive a credit for the remainder of that month's billing cycle. You may also downgrade to a free plan any time. If you decide to leave us, you may take your data with us: we provide extensive export functions to take out all of your patient data from the system as Excel files.

Do you have phone support?

We offer phone support for all our paid plan members. Also beta users receive free phone support.

I run my practice only at weekends, and I have less than 50 consultations every month. Can I really use Provet Cloud for free forever?

Yes, that's true. You can, if you are happy with the features of the free version.

How do I transfer my existing data to Provet Cloud

Provet Cloud has extensive import function to import data from XLS or XML files. We can also assist you with the import, if you can provide the data backup of your existing data for us.  Price of the data migration is based on the extend, and we can give you a quote after we've investigated your data backup.

Is VAT included in the prices?

No, prices are VAT exclusive. Provet Cloud is a business-to-business service, and if you provide your valid EU VAT number, which is outside Finland, no VAT will be added.