We believe for example that it’s important to develop new skills to engage with farm clients, and Provet Cloud can help with this challenge.
Using Provet Cloud means that you are able to use more time on patients instead of practice management. You are one click away from the information you need, all accessible from the dashboard. With a search bar, you can look up clients, patients, drugs and procedures (including prices).
Online booking, automated SMS and emails, client reminders, telemedicine tools and client satisfaction measurement tools are powerful features to engage your clients. Online booking allowing your clients to book time even when you don’t have time to answer phone, automated reminders of visits and vaccinations, sending consultation reports and home care advice all help the clients to stay happy. Email, video links and phone calls have the benefit of being able to overcome a patient’s geographical isolation.
Provet Cloud allows you to personalise the system according to your needs. You can for example create your own forms and lists, import and export data, improve efficiency with pre-designed procedures, automate common veterinary treatments and reduce manual input.
With patient and client records you can keep all visit, diagnosis, treatment, invoicing and communication records in one place, and search and browse your database history efficiently. You can store client’s name, address, phone number and email address, and also include notes related to the client. For the animals you can store more extensive information: in addition to the basic data, it is possible to store identification data, such as a microchip number or a tattoo identifier, and also include images, text files and PDF files.
In the reports section of Provet Cloud you are able to create various reports with different filtering options of financial performance and efficiency figures, stock usage and status or reports of consultation details such as use of medicine, diagnosis or for example reports of treated species. You can also view the reports from the client feedback. All reports may be exported to PDF and Excel for further use.
Provet Cloud support will not leave you in trouble. You may contact us using Provet Cloud’s built-in online chat or by e-mail, or utilize our online knowledge base. All these options are included in your Provet Cloud plan at no extra charge, and if you have a paid plan, you’ll get support also by phone.